MeridianThe Operator

Your CEO should not be running operations.

Most VC-backed companies at Series A and B have crossed the threshold where founder-led ops stops working. The team is growing. AI tools have been bought and sit unused. The CEO is still the load-bearing wall for decisions that should not need them. That is a solvable problem. It gets solved in 90 days.

Start with the free diagnostic

What this work actually is.

Operations evaluation, diagnosis, and fix.

There is a specific kind of problem that growing businesses hit. The founder is still the single point of failure for too many functions. Decisions that should happen at the team level come back up every time. The systems that worked at ten people are breaking at thirty.

The Operator comes in, evaluates what is actually happening, diagnoses the highest-leverage problem, and builds the fix. AI-enabled where it sticks. CenterlineOS as the operating backbone. Everything handed off at the end.

The scope is determined by the diagnostic, not by a fixed menu. Bring the hardest problems. The engagement is built around what the business actually needs.

The output is a business that operates by design rather than by heroics. One critical system fixed and running. A team that knows how to use it. CenterlineOS installed and configured. You own all of it.

How the 90 days work.

Three phases. One critical fix. Everything handed off.

Phase 01
Evaluation
Map what is actually happening across ops, systems, and decisions. Not the org chart version — the real version. How decisions get made, where accountability breaks down, what the actual blockers are. Produces a written ops assessment.
Phase 01
Diagnosis and Proposal
Map the pain points against a simple framework: highest impact, most achievable in 90 days with outside help. The proposal defines the fix and gets signed off before the build starts.
Phase 02
AI Implementation
Map the highest-leverage ops functions for AI automation or assistance. Implement precisely where it sticks, train the team on the specific use case, and build the accountability structure that makes adoption last.
Phase 02
Systems Build
Build the fix. Could be a customer support automation, a hiring process, a financial reporting layer, a cross-functional operating cadence, or something else entirely. Whatever the business most needs.
Phase 03
CenterlineOS Deployment
Install and configure CenterlineOS as the operating backbone. The software runs the engagement from day one. At the end, the client owns it free for a full year.
Phase 03
Handoff
Everything built gets documented and handed off. Runbooks, process documentation, system configuration, trained team. The engagement ends when the business can run what was built without the operator in the room.
Included in every engagement

CenterlineOS. Free for a full year.

Every Operator engagement runs on CenterlineOS — Signal metrics, Bearings, AI-generated meeting agendas, open issues tracking, and transcript processing. Keep it free for a full year after the engagement ends.

Learn about CenterlineOS →
Weekly Signal metrics
Quarterly Bearings with owners and scores
AI-generated meeting agendas every week
Open issues list with the Root Protocol
Transcript extraction and to-do assignment
Free for 12 months from end of engagement
Free to start Operations Diagnostic

Start with the diagnostic.
No obligation.

What it is

A 5-minute structured intake. Describe your biggest operational problems. The AI asks follow-up questions and maps each one by impact and effort. Everett reviews every submission before your call.

What you get

Your pain points mapped on a quadrant: impact vs. how hard to fix without outside help. A clear picture of where the engagement should focus. Then a 45-minute call with Everett, who has already reviewed your intake.

What it is not

A sales call. No deck. No budget questions. If a 90-day engagement makes sense after the diagnostic, that conversation happens then. If it does not, you have the analysis regardless.

Is this for you?

This is for you if...

  • You are VC-backed at Series A or B and the CEO is still running operations by default.
  • The founder is the relay node for too many decisions and functions.
  • Growth is happening but generating chaos faster than the team can absorb it.
  • AI tools have been bought but not meaningfully implemented at the ops level.
  • You want someone who maps what is actually broken, not what looks good in a presentation.
  • You are willing to work transparently and be held to specific commitments.

This is not for you if...

  • ×You want a strategy document and a handshake goodbye. This is a working engagement.
  • ×You are pre-revenue. Come back when there is something operating to fix.
  • ×You are not willing to show what is actually happening inside the business.
  • ×You cannot commit to the weekly operating cadence the work requires.
  • ×The business model requires compromising the people it serves to function.

Start with the free diagnostic.

A 5-minute intake. Everett reviews it before the call and comes prepared with his own analysis and a proposed approach. $10,000/month, 3-month minimum, scope defined by the diagnostic.

Start the diagnostic →

Or reach out directly: hello@meridianbasehq.com

Building something new instead?

Blueprint is for founders turning a validated idea into a fully operating company. Product, systems, GTM, and the operating engine from day one.

Blueprint →